Open role
Tenant Liaison officer
- Aggregated by CV-Library
- East Kilbride
- Temporary
- Full Time
- £31,200 - £35,360 Per Hour
Job Description
C&P recruitment are working closely with our client who are looking for a Tenant Liaison Officer to support a six-month window replacement programme in East Kilbride. You will act as the main point of contact between tenants, site teams and the contractor, helping ensure work is completed safely, efficiently and with minimal disruption to residents.
Pay rate is negotiable with reference and experience.
Working Hours
Monday to Thursday: 8:00am-5:00pm
Friday: 8:00am-3:30pm
Key Responsibilities
Contact tenants to arrange access for surveys and window replacement works.
Explain the programme, timescales and expected disruption clearly and professionally.
Maintain regular communication with residents before, during and after the work.
Liaise with site managers, operatives, subcontractors and housing representatives.
Identify vulnerable tenants or additional support requirements and coordinate suitable arrangements.
Record appointments, access issues, complaints and completed visits accurately.
Respond promptly to tenant enquiries and resolve concerns wherever possible.
Carry out resident satisfaction checks following completion.
Support the site team in keeping the programme on schedule.
About You
The successful candidate will have:
Previous experience in tenant liaison, social housing, customer service or a resident-facing construction role.
Strong communication and interpersonal skills.
A calm, tactful and professional approach to complaints or difficult situations.
Good organisation and administrative skills.
Confidence working independently and as part of a busy site team.
Competence using email, spreadsheets and standard office systems.
What We Offer
A six-month temporary assignment starting in October 2026.
Full-time weekday hours with an earlier finish on Fridays.
The opportunity to support a major housing improvement programme in East Kilbride.
A varied role combining tenant engagement, administration and site coordination.
If you are interested or know someone who is please call Anita at C&P recruitment on (phone number removed) or email (url removed)
Construction and Property Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy
Pay rate is negotiable with reference and experience.
Working Hours
Monday to Thursday: 8:00am-5:00pm
Friday: 8:00am-3:30pm
Key Responsibilities
Contact tenants to arrange access for surveys and window replacement works.
Explain the programme, timescales and expected disruption clearly and professionally.
Maintain regular communication with residents before, during and after the work.
Liaise with site managers, operatives, subcontractors and housing representatives.
Identify vulnerable tenants or additional support requirements and coordinate suitable arrangements.
Record appointments, access issues, complaints and completed visits accurately.
Respond promptly to tenant enquiries and resolve concerns wherever possible.
Carry out resident satisfaction checks following completion.
Support the site team in keeping the programme on schedule.
About You
The successful candidate will have:
Previous experience in tenant liaison, social housing, customer service or a resident-facing construction role.
Strong communication and interpersonal skills.
A calm, tactful and professional approach to complaints or difficult situations.
Good organisation and administrative skills.
Confidence working independently and as part of a busy site team.
Competence using email, spreadsheets and standard office systems.
What We Offer
A six-month temporary assignment starting in October 2026.
Full-time weekday hours with an earlier finish on Fridays.
The opportunity to support a major housing improvement programme in East Kilbride.
A varied role combining tenant engagement, administration and site coordination.
If you are interested or know someone who is please call Anita at C&P recruitment on (phone number removed) or email (url removed)
Construction and Property Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy