Tour Operations Executive

About the Role

Our client is looking for a detail-oriented and enthusiastic Tour Operations Executive to manage and develop tour packages within the vibrant tourism sector in Plymouth . This role involves creating exciting itineraries, liaising with suppliers, ensuring smooth logistics, and providing exceptional service to travelers. You will play a key part in curating memorable travel experiences and contributing to the growth of the company's tour offerings. This hybrid role offers a mix of office-based work and potential for site visits.

Key Responsibilities

• Design, plan, and develop new tour itineraries and packages for various destinations.
• Source and negotiate contracts with suppliers, including accommodation, transportation, and activity providers.
• Manage bookings, logistics, and operational aspects of tours to ensure seamless execution.
• Provide excellent customer service and support to clients before, during, and after their tours.
• Monitor industry trends and competitor activities to identify new opportunities.
• Prepare and distribute tour documentation and information packs for clients and guides.

Requirements

• Proven experience in tour operations, travel planning, or a related role within the tourism industry .
• Strong understanding of destination knowledge and travel logistics.
• Excellent negotiation, communication, and customer service skills.
• Proficiency in using booking systems and relevant software.
• Ability to manage multiple tasks, deadlines, and budgets effectively.
• A passion for travel and creating exceptional customer experiences.

Benefits

• Competitive salary and potential for commission on sales.
• Hybrid working model offering flexibility.
• Opportunities to travel and explore new destinations.
• Professional development within the dynamic tourism industry.
• Work within a passionate and dedicated team in beautiful Plymouth .