Trade Specialist

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.We've identified a need for a Trade Specialist to strengthen and support trade invoice processing. You'll drive continuous improvement, reducing manual intervention, and get claims through to a one-touch process. You'll work across root cause analysis, training, customer collaboration, accruals management, and reporting to make that happen.How you will contributeYou will:Working with the team, driving performance against the ledger aging target for trade invoice processingLead root cause analysis on aged and problematic trade claims, identifying patterns and systemic issues that slow processing through the workflowDrive continuous improvement initiatives to move claims towards a one-touch process, reducing rework and manual interventionDevelop and deliver training programmes for Trade Executives, building technical capability and consistency across all three teamsOwn the manual accruals and recycling process, working to reduce the level of accruals held on the balance sheet by aligning them to invoices on the system and identifying prevention strategiesCollaborate with Sales to improve adherence to trade controls and customer invoicing standardsBuild and manage customer-centric reporting that provides actionable insights, supports escalation processes, and drives accountability across the teamPartner with customers and internal stakeholders to resolve disputes, improve claim quality, and reduce processing timeUse new reporting tools to identify trends, focus areas, and opportunities to improve team productivity and claim throughputWhat you will bringA desire to drive your future and accelerate your career, and the following experience and knowledge:Strong experience in trade spend, claims processing, or order-to-cash within an FMCG or consumer goods environmentA track record of driving process improvement and continuous improvement initiativesExperience with root cause analysis, data interpretation, and turning insights into actionUnderstanding of accruals management, balance sheet reconciliation, and trade finance fundamentalsProven ability to coach, train, and develop teams to raise capability and performanceConfident working cross-functionally with Sales, Finance, and Customer teamsStrong communication skills with the ability to build reporting, present insights, and escalate effectivelyA proactive, solutions-focused mindset with the resilience to drive change in a fast-moving environmentMore about this roleWork schedule: hybrid model (3 days in the office, 2 days work from home)Relocation Support Available?No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeRegularCredit & Collections Management (BTC)Customer Service & Logistics #J-18808-Ljbffr