Trainee Sales Consultant

Trainee Sales Consultant

Department: Sales & Marketing

Employment Type: Permanent

Location: Bethnal Green, London

Description

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

What you'll be doing

• Engage with potential customers through calls, emails, and in-person interactions
• Support senior sales representatives with lead generation and client follow-ups
• Support the achievement of sales targets in line with project forecasts and business objectives
• Deliver high standards of customer service, contributing to strong customer satisfaction and Net Promoter Score (NPS) performance
• Assist with the coordination and hosting of site viewings and property tours for prospective buyers
• Liaise with internal teams (marketing, development, and customer care) to support the sales process
• Assist with the progression of sales from reservation through to completion
• Support the delivery of launch events and agent engagement activities
• Learn and apply sales techniques, tools, and best practices
• Maintain accurate records in the CRM system
• Assist in preparing sales presentations and proposals
• Participate in team meetings, training sessions, and performance reviews
• Keep up to date with product knowledge and industry trends
• Adhere to Berkeley Group Health & Safety policies and company values at all times

What you'll bring

• A genuine interest in building a career in sales
• Strong communication and interpersonal skills
• Curiosity, willingness to learn, and a proactive approach
• Resilience and a positive attitude in the face of challenges
• Basic computer skills and a readiness to learn new tools
• Ability to work independently and collaboratively
• No prior sales experience required—only motivation and enthusiasm

Why join us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.

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