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Transport Operation Planner

Job Description

Japanese Food Company

Operation Coordinator

Location: South London onsite only

Salary: up to 32K GBP

Working hours: 11:00-20:00

Responsibilities include:

Route planning on a daily and regularly scheduled basis, for a fleet of approximately 20 vehicles delivering around 200+ orders per day
Optimising route efficiency by analysing destinations, vehicle weights, driver hours, and customer requirements
Paying due attention to speed limits, achievable schedules, and/or journey times
Organising alternate delivery arrangements where needed, for example by third-party

transport partners or minicabs

Communicating routes to drivers and giving special delivery instructions as needed
General support working closely with the operations team covering Compliance, Driver debrief, dealing with customer queries and discrepancies
Performing any other reasonable management requests as needed
Support the Operations team with compliance activities, driver debriefs, and resolution of customer queries or delivery discrepancies.
Maintain accurate operational records and documentation in line with company procedures and audit requirements.
Work collaboratively with Fish Production teams and warehouse to ensure alignment with transport and operational plans.
Interact with colleagues, drivers, customers, and partners at all times in a courteous and professional manner.
Carry out any other reasonable duties or management requests in line with the needs of the business.

Skills and Qualifications

Prior experience in transport route planning preferable but not essential
Good knowledge of UK geography and roads
Understanding of HGV/van operations and legislation preferable (OLAT or similar)
Good verbal and written communication skills
Can work cohesively within an existing and growing team
Can learn new processes efficiently and follow procedures thoroughly
Good phone manner, good interpersonal skills
Flexible and adaptable approach
Ability to multi-task in a fast-paced environment
Good computer skills and familiarity with Microsoft Office (Excel, Word, Outlook)