Transport Returns Operative

About The Role

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do.

As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.

Salary: £28,255.50 per annum

Hours: 40.25 hours per week

Shift Pattern: 4 on 4 off

Start/Finish time: 10.00am - 10:00pm

Job Type: Full time 12 Month Fixed Term Contract

Here’s what you can expect to be doing

Debrief drivers and inspect returning vehicles for compliance and safety.

Report defects, damages, or safety concerns promptly.

Communicate effectively with drivers regarding daily routes and operational issues.

Assist with loading and unloading vehicles as needed.

Manage returns documentation and perform related administrative tasks.

Update depot performance statistics and contribute to daily reporting.

A few things about you

An understanding of transport legislation and logistics operations is desirable.

Ability to respond quickly and effectively to operational challenges.

Strong communication skills (Verbal and Written).

Competent use of Microsoft, particularly Excel.

Confident in addressing vehicle-related concerns with drivers in a constructive manner.

Our Benefits

24 days holiday

At least 5% contribution pension scheme

Healthcare Cashback Scheme

Exclusive Staff Discount

Enhanced Maternity, Paternity and Adoption Packages

Expression of wish service

Make a difference days (x2 fully paid charity days a year)

Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page