UK Quality Manager

Our engineering and manufacturing clients are seeking a UK Quality Manager to join their growing team. The UK Quality Manager will split their time across 2 sites – Farnborough and Fareham, so you must be commutable and able to visit both. Duties & Responsibilities: Production & RMA Quality

• Define and ensure compliance with workmanship standards across both sites, including but not limited to painting, plating, welding (Def Stan), IPC-A-610 and IPC/WHMA-A-620
• Align and harmonise technician training and SOPs in partnership with production teams and Quality Engineers at each site
• Measure and report internal failure rates; implement corrective actions to reduce internal and external failure costs across both sites
• Facilitate cross-site learning and standardisation of quality controls Supplier Quality
• Work with Procurement teams at both sites to manage supplier approval processes and ensure ERP systems are accurate and aligned
• Monitor and report supplier performance and lead quality improvement activities with Procurement to reduce failure costs
• Drive standardisation of supplier performance metrics and feedback loops

Qms / Ems

• Ensure continued ISO 9001 certification for both sites, with all internal audits and management reviews completed on schedule
• Manage all QMS/EMS documentation and change control to reflect current practices and UK-wide alignment
• Host NQA audits for both sites, targeting zero non-conformities
• Ensure compliance with all applicable mandatory environmental legislation at both sites and maintain necessary records in line with legal requirements Health & Safety
• Ensure legal and company H&S responsibilities are met at both sites
• Conduct and review H&S risk assessments, policies, and accident investigations • Ensure near-miss and incident reporting is consistent and leads to meaningful action
• Oversee H&S training, safe systems of work, equipment checks, and competence reviews across both sites Customer Interface
• Act as lead QHSE contact for both sites during customer visits and communications
• Manage the customer complaints process — ensuring swift response, investigation, resolution, and communication
• Support the customer satisfaction survey process and maintain all customer-specific quality documentation Team Management
• Lead, mentor, and support Quality Engineers and supporting roles across both sites
• Set and monitor individual and team objectives, including daily/weekly priorities • Conduct performance reviews and escalate concerns where appropriate
• Foster consistency and shared purpose between sites, encouraging collaboration Required skills & experience
• 3 years+ experience within a quality management position
• Experience working within a manufacturing environment
• Experienced auditor
• Demonstratable track record or quality improvements and rework reduction Working hours: 38 hours per week – Monday-Friday Must be able to travel to both Farnborough and Fareham