UK Remote Customer Success Manager, Transport

Masabi is seeking a Customer Success Manager to oversee a UK portfolio of transport operators and authorities. You’ll build trusted relationships, resolve issues, and coordinate across teams to ensure seamless product adoption and ongoing value. A hands-on role with ownership from day one in a fast-growing SaaS environment.

You’ll join a small UK team, work in a hybrid or remote setup, and learn public transport specifics quickly while driving customer outcomes and renewal opportunities.

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