Vehicle Progressor

Vehicle Progressor / Handover Specialist

Location: Renault Enfield (EN1)

Salary: £26,437 pa

Hours: 40 hours per week

Join Our Sales Support Team

Renault Retail Group is looking for a Vehicle Progressor / Handover Specialist to join our team at Renault Enfield.

This is a varied role that combines vehicle progression, customer handovers, sales administration, and vehicle presentation, helping to ensure every customer receives a professional and well-organised experience from purchase through to collection.

Working closely with the New Car Sales Manager, Used Car Sales Manager and other members of the Sales Team, you'll support the smooth operation of the department by coordinating vehicle preparation, maintaining presentation standards, and delivering a positive customer experience throughout the handover process.

For the right individual, this role also provides valuable exposure to the day-to-day operation of a busy franchised dealership sales department. You'll gain experience working alongside Sales Executives and Sales Managers, developing an understanding of customer handovers, lead management, vehicle sales processes, digital sales tools, and the wider customer journey. As a result, this position can provide an excellent foundation for candidates who may wish to pursue a future career in automotive sales.

What You'll Do

Progress vehicle orders from point of sale through to customer handover

Ensure vehicles are prepared and presented to dealership standards prior to collection

Welcome customers and support handover appointments

Liaise with customers and sales colleagues to ensure a smooth customer journey

Coordinate vehicle preparation and accessory fitting in line with customer orders

Support the preparation, presentation, and online marketing of used vehicle stock, including vehicle photography

Maintain demonstration and display vehicle standards in line with dealership requirements

Process vehicle handover documentation accurately and efficiently

Support the administration of ECOS/ECOP vehicle handovers and returns

Manage vehicle keys, parking arrangements, and vehicle movements around the site

Maintain high standards of organisation, housekeeping, attendance, and professional presentation

Report vehicle damage, site hazards, or Health & Safety concerns promptly

Undertake driving and other duties that support the efficient operation of the dealership

What We're Looking For

We'd be pleased to hear from candidates who can demonstrate:

Previous experience as a Vehicle Progressor, Handover Specialist, Vehicle Administrator, Vehicle Valeter, or similar automotive support role

A customer-focused and professional approach

Strong organisational skills and attention to detail

Ability to prioritise workload and manage multiple tasks

Clear communication skills

Confidence working within established processes and procedures

A positive and collaborative approach to supporting colleagues and customers

Previous experience within a franchised dealership environment would be beneficial but is not essential.

Licence Requirement

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

£26,437 pa

Monday to Friday 8:30am–5:30pm with 1-hour unpaid daily lunch break

40 hours per week

Company Benefits

33 days' annual leave including Bank Holidays (option to buy or sell additional days)

Pension scheme with life assurance

Staff discounts on vehicles, parts, servicing, and accessories

Access to our company loan car scheme after probation period

Share Incentive Scheme

Mortgage and pension advice seminars

Excellent manufacturer training and clear career development opportunities

Cycle to Work scheme, including e-bikes

Discounted gym membership

Enhanced Maternity and Paternity policies

Eye test voucher scheme

How to Apply

Click Apply and follow the instructions to upload your CV.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No agencies please