Vendor Management Senior Associate

Executive Summary

Role Title: Senior Associate, Vendor & Workplace Operations Reporting: Director, Sourcing and Vendor Management Team: Sourcing and Vendor Management. Contract : Fixed Term Contract (12 months). Location: London.

Purpose of this Role

The Senior Associate, Vendor Management role is responsible for delivering third‑party oversight and monitoring, including due diligence, service reviews and contract review cycles, aligned with Athora’s S&VM framework.

Key Strategic Contribution Areas

Responsibilities

• Schedule and lead annual and periodic service reviews with assigned vendors and Athora Service Managers.
• Agree and issue meeting agendas, coordinate review documentation, prepare logistics and ensure action items and artefacts are fully recorded and stored.
• Manage the due diligence lifecycle, including issuing due diligence packs 60+ days before completion, coordinating Infosec/disaster recovery/data protection impact assessment elements, tracking progress and completing the final sign‑off.
• Maintain accurate oversight logs, vendor submissions, compliance evidence and review artefacts.
• Manage the due diligence action log and process, ownership of the action log and coordination of Relationship Manager inputs
• Carry out written agreement reviews on critical outsourcing and DORA vendors in line with regulatory requirements
• Create and present elevated monthly Oversight & Monitoring reports, synthesizing due diligence status, service review outcomes and contractual performance insights for IT Leadership and the IT Resilience & Disaster Recovery Forum, ensuring clear visibility of risks, trends and required actions.
• Ensure consistent alignment to Athora oversight expectations, governance processes and regulatory obligations.

Functional & Technical Competencies

• Expertise in vendor governance and oversight frameworks.
• Advanced capability in service management leadership.
• Strategic understanding of workplace governance and H&S.
• Executive‑level reporting and insight synthesis.
• Strong continuous improvement and governance maturity mindset.

Experience & Qualifications

• 5+ years in vendor management working within financial services
• Proven experience shaping governance frameworks and operating models.
• Strong knowledge of Solvency II and DORA
• Stakeholder management experience – ability to influence and build strong working relationships.
• Strong background in vendor governance and operational risk.
• Demonstrated ability to create detailed management reporting for leadership.

Leadership & Personal Attributes

• Strong strategic mindset and enterprise‑level influence. Highly credible relationship‑builder across senior stakeholders.
• Exceptional communication and leadership presence.
• Resilient, adaptable, with sound judgement.
• Commitment to excellence, governance maturity and continuous improvement.

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