VIP Concierge & City Insider for Premium Guests

Meliá White House in London is seeking a Junior Concierge to manage the VIP guest experience and assist guests in the superior rooms, delivering personalised experiences and aiming for excellence in guest satisfaction.

You will welcome guests on arrival, handle requests with upselling techniques, act as a city ambassador with local cultural options, coordinate butler services, resolve incidents, and help optimise resources using our guest-experience tools.

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