Visitor Experience Manager - Weekend & Staff Lead

Darlington Borough Council invites applications for the Welcome Manager at Hopetown Darlington. You will lead multiple teams across Food & Beverage, Retail, Admissions, Visitor Experience and Housekeeping, delivering outstanding customer service with an energetic, can-do attitude.

The role involves shift work across seven days, with weekends emphasized to keep the visitor experience high. Health & Safety and security of staff and visitors are key, including emergency procedures and first aid

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