VP, Customer Success: Enterprise to Mid‑Market Growth

GWI is seeking a Vice President of Customer Success to lead retention and expansion for Enterprise, Majors and Mid-Market customers globally. You will own performance, coaching and development of senior CS leaders, while driving segmentation, forecasting, and renewal growth across strategic accounts.

You’ll work directly with the CRO, aligning coverage models and customer success initiatives with product and marketing to scale revenue and impact.

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