Warehouse Apprentice

Introduction

You'll gain hands-on experience supporting the movement, handling and storage of goods within a warehouse environment. You'll learn key warehouse operations, cargo handling, stock control, safety procedures and customer service skills. You'll also have the opportunity to complete forklift licence training.

About the Employer

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

What You’ll Do

• Handles cargo movement and assists in daily warehouse operations; complying with regulations and internal procedures, and updates shipment status accordingly
• Performs loading and unloading of trucks or containers
• Can be involved in handling special cargo movements including perishable goods, dangerous goods, IT equipment etc.
• Processes Ocean or Air Freight (packing and/or cargo), e.g. marking, neutralisation, labelling, sorting, etc.
• Supports Handling Team Leader to meet operational targets
• Helps to ensure contractor adherence to quality procedures
• Maintains pro-active communication/relationship with both peers and customer’s trucker
• Attends to daily inbound/outbound activities of the warehouse
• Records all inbound/outbound deliveries
• Conducts random physical (pre-)inspections of the inbound/outbound cargo
• Maintains cleanliness and orderliness of the warehouse
• Observes and follows strictly the warehouse safety and security policy and procedures
• Observes proper use of warehouse tools and equipment
• Reports any incident inside the warehouse
• Participates in the regular cycle counting activities
• Maintains good transaction files of the warehouse
• Forklift license training
• Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
• Contribute to the First-Choice continuous improvement programme

Training Outcome

The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Logical
• Team working
• Physical fitness

Qualifications

• Essential - GCSE - English - Minimum Grade C or 4
• Essential - GCSE - Maths - Minimum Grade C or 4

Course Information

Course: Supply chain warehouse operative (level 2)

Level: 2

Route: Transport and logistics

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday, 9.00am - 5.30pm.

Expected Duration: 1 Year

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

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