Water Network Technician (Nights) - Kent-2

Summary:

The Network Technician (Nights) holds a critical operational role focused on the efficient and reliable management of the mains network. Working Monday to Sunday 10pm to 8am on a rota based system. The Rota will be on a 5 on 4 off type rota.

You will have a responsibility to provide technical support to help identify and resolve customer water supply issues and to ensure the integrity of the water supply system, through the operation of the network asset infrastructure to provide the constant delivery of wholesome water to homes and businesses.

They are responsible for executing planned leakage detection activities, validation, and survey work to achieve and maintain policy levels of leakage reduction, ensuring the effective operation of District Metered Areas (DMAs) and the optimisation of operational pressures. They are also required to undertake maintenance and repair activity on leakage assets to maintain network pressure control and continued network monitoring.

The Network Technician (Nights) is crucial in identifying and locating leaks to minimize water loss, thereby contributing directly to the company's efficiency and environmental targets. This involves using specialised equipment and techniques to survey water networks, validating existing leak data, and reporting findings accurately to inform repair and maintenance schedules.

Main Responsibilities Perform essential network activities such as mains shutdowns, including carrying out risk assessments and interruption reports. Investigate and locate hidden leaks utilising specialised equipment (e.g. correlators) and leakage detection techniques (e.g. step testing). Undertake network validation, pressure zonal tests and flow tests activity to ensure the integrity of network DMAs. Undertake repair and maintenance activity on network leakage assets, such as pressure reducing valves, district meters and data logging equipment. Accurately collect, record, or correct network asset data and details of all work completed, utilising systems like Maximo and GIS. Supervise contractors working on the distribution network, which includes creating work order requests for contractor response. Conduct flushing activity and perform water sampling in line with regulatory guidelines. Liaise with and assist customers regarding supply pipe leaks and plumbing issues. Coordinate with internal staff (e.g., Distribution, Leakage, Contractors, Customer Contact Centre, Production) on night team activities and leak repairs.You'll need:

Skills / Qualifications / Experience: Good standard of secondary education and able to demonstrate a good standard of numeracy and literacy skills. National Water Hygiene (provided by the business). Full, clean driving licence. Strong Customer Service Skills. Ability to work effectively alone with minimal supervision at night, often outdoors in all weather conditions. Proficiency in accessing, data entry and understanding of work management systems such as GIS. Experience in the utilities/infrastructure industry (preferably the water industry). Experience in handling customer complaints or queries. General knowledge of water distribution such as plumbing and leakage detection practices, including the use of common tools and technologies is preferable.Grow a career with a meaningful purpose.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

£32,527.81 - £41,035.25 depending on experience. A 25% shift allowance for night work will be added on top