Weekend Incident Response Operator

Resource Data Management (RDM) is seeking a reliable Incident Team Operator in Glasgow for a part-time role. You will handle urgent calls, gather accurate information, and escalate incidents per established procedures.

Based at the Glasgow Head Office, you will work the set weekend days and participate in reporting and client communications. You will be responsible for triaging calls, raising and tracking tickets, and supporting clients while maintaining detailed documentation and timely

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