White-Glove Support & Operations Coordinator

Xplor is seeking a Customer Support/Operations specialist to deliver high-touch operational support and concierge-level service for SMB Fitness & Wellbeing clients. You will own requests from intake to completion, manage platform configurations, and coordinate customer projects with a focus on accuracy and proactive communication.

Reporting to the Support Operations Manager, you will balance front-line support with operational work, build trusted advisor relationships, and contribute to

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