White-Glove Support & Operations Specialist

Xplor is seeking a Support Operations Specialist in Newcastle to deliver high-touch operational support and concierge-level service for SMB Fitness & Wellbeing clients.

You will own customer requests from intake through completion, coordinate operational projects, and maintain proactive, transparent communication across the journey with a strong focus on accuracy and service excellence. This hybrid role demands collaboration with the Customer Support Manager and cross-functional teams.

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