Workday EDM Forward Deployed Engineer (HCM Consultant)

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

hackajob is partnering directly with Kainos to hire for this role.

Join Kainos and Shape the Future

At Kainos, were problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether were transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, youll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Main Purpose of role:

As a Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos and the customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions.

The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction, resolve configuration blockers, enable client teams, and guide the client from go live through to high maturity usage the point at which adoption is self-sustaining, and churn risk is minimal.

You will be embedded across several Employee Document Management accounts concurrently, working in close partnership with the assigned Customer Success Manager on each account. The CSM owns the client relationship; you own the technical enablement and adoption.

Key Responsibilities:

• Design, configure, and optimise EDM & Workday configuration within live customer environments, working as a trusted technical peer to client IT, HR, and operations teams.

• Proactively identify and remediate configuration debt, performance constraints, and architectural limitations before they require escalation. xwwtmva

• Resolve complex technical blockers and support the escalation process by providing rich environment context to accelerate case resolution.

  
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