Workplace Supervisor

Better places, thriving communities.

Workplace Supervisor

Location: Central London

Salary: £42,527 per annum

Hours: 40 hours, Monday–Friday between 7:00am – 6:00pm (shift pattern)

Reporting to: Portfolio Experiance Manager

The Role

We are looking for a Workplace Supervisor who delivers the warmth, professionalism and attention to detail typically found in five-star hospitality.

Based in a prestigious corporate workplace, you will be responsible for creating exceptional first impressions and ensuring every visitor and colleague experiences a seamless, welcoming environment.

This is more than Front of House - it is a hospitality-led role where service, presentation and attention to detail matter.

Key Responsibilities

• Lead a team of 5 Concierges to deliver warm, professional welcomes to all visitors and colleagues
• Manage visitor check-ins and ensure smooth arrivals and departures
• Set up and reset meeting rooms and event spaces to required layouts
• Maintain high presentation standards across reception and meeting areas
• Proactively support the wider workplace and facilities teams

What We're Looking For

• Experience in customer service, hospitality or corporate reception
• Exceptional communication and interpersonal skills
• Immaculate personal presentation and attention to detail
• A proactive “how can I help?” approach to service
• Confidence using workplace technology (Outlook, Teams etc.)

What's In It For You

• Competitive salary designed to attract top talent
• Professional training and development opportunities
• Clear progression into senior guest services or workplace experience roles
• The chance to work in a high-end corporate environment delivering five-star service

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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