Workshop Manager

Workshop Manager Ensure all your application information is up to date and in order before applying for this opportunity.

About the Role

An exciting opportunity has arisen for an experienced Workshop Manager to lead the end-to-end repair, refurbishment and operational management of a busy technical workshop supporting a large-scale, customer-facing technology environment. The successful candidate will provide both strategic and operational leadership, ensuring the efficient repair of electronic equipment, effective resource planning, high-quality technical outputs and continuous improvement across workshop operations. You will manage a multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services.

Key Responsibilities

• Lead the day-to-day operation of the technical workshop, ensuring the timely repair, refurbishment and testing of returned equipment and assets.
• Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery.
• Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures.
• Act as the senior escalation point for complex technical and operational issues arising within the workshop.
• Plan and prioritise repair activities, allocating resources and technical expertise to maximise productivity and turnaround times.
• Oversee stock control, spare parts availability and inventory management, working closely with logistics and stores functions.
• Drive workforce development through coaching, performance management, skills development and succession planning.
• Manage relationships with third-party logistics providers, ensuring service level agreements are achieved and operational performance is maintained.
• Support forecasting, capacity planning, budgeting and operational improvement initiatives alongside senior leadership.
• Produce regular management reports covering workshop performance, repair turnaround times, quality metrics, risks and continuous improvement activities. xwwtmva
• Identify opportunities to improve workshop efficiency, repair processes and overall operational performance. Skills & Experience Essential
• Degree or equivalent qualification in Engineering, Electronics, Telecommunications, Industrial Enginee...