Workshop Manager

We are working with a reputable, family-run independent automotive service centre based in Staverton, Gloucestershire, to recruit an experienced Workshop Manager. This is a full-time permanent role offering excellent career prospects within a well-established business recognised for quality service and customer satisfaction.

Benefits

• The Workshop Manager role offers a competitive salary of up to £50,000 per annum, dependent on experience.
• Working hours are from 8:00am to 5:30pm, Monday to Friday, with a half-hour lunch break and two tea breaks.
• This position provides full in-house training and development
• Workplace pension scheme
• 20 days of annual leave plus bank holidays
• Prospects for progression within a successful and award-winning company

Duties of a Workshop Manager

• Lead and organise a team of 3-4 Vehicle Technicians, managing daily schedules efficiently.
• Assist in the workshop during complex technical issues or technician absence.
• Monitor workshop progress and communicate with customers regarding vehicle status.
• Source and supply parts, ensuring timely availability for repairs.
• Complete all relevant paperwork, including returns, credits, and MOT administration.
• Cover the service reception desk in the absence of the Service Advisor.
• Discuss vehicle repairs with customers, advise on pricing, and recommend appropriate work.
• Perform ad hoc duties as required to support workshop operations.

Requirements of a Workshop Manager

• Proven experience managing a busy automotive workshop, ideally including an MOT centre.
• High technical ability, demonstrated through either an IMI/NVQ Level 3 in Light Vehicle Maintenance and Repair or extensive practical experience as a Vehicle Technician.
• Strong customer-facing skills with the ability to lead, motivate, and develop a team.
• Excellent organisational and IT literacy skills.
• Hold a valid UK driving licence with minimal points.
• Reside within a reasonable commutable distance to Staverton.

If you meet the above criteria and are seeking a rewarding role as a Workshop Manager within a respected automotive business, this could be the opportunity for you.

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