1st-Line IT Support Engineer - Hybrid | Unlimited Holiday

Infinity Group is seeking a Service Desk Engineer (1st Line) for a hybrid role based in Tunbridge Wells, with remote support to keep customers productive. You’ll be the first point of contact, triaging, diagnosing, and resolving issues to minimise downtime and protect customer relationships.

You’ll communicate clearly to non-technical users, log tickets accurately, and contribute to knowledge that speeds future fixes. We offer generous, flexible benefits and a culture focused on excellence.

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