1st Line Support / Desktop Support (W11, M365)

1st Line Support Engineer – Desktop Support (Windows 11, Microsoft 365, Office 365) – €200–€250 per day – 3-month contract!

A 1st Line Support Engineer (Windows 11, Microsoft 365, Office 365, Desktop Support) is required for a 3-month contract providing hands-on IT support to end users across four locations between Dundalk and Ballycoolin. The successful 1st Line Support Engineer will need experience in:

Windows 10 / Windows 11 Desktop Support Microsoft 365 / Office 365 support Providing hands-on, face-to-face support to end users Troubleshooting user access, authentication and general desktop issues Working across multiple locations – you must have a full driving licence and your own vehicleThis is a great opportunity for a 1st Line Support Engineer who wants a varied contract combining day-to-day Desktop Support with exposure to project-based work. You will be working directly with users and gaining additional hands-on experience within a busy Microsoft desktop environment.

Day to day, you will provide Desktop Support to users working with Windows 10 and Windows 11, troubleshoot hardware and software issues and provide Microsoft 365 / Office 365 support.

You will also assist users with access and authentication issues and support the onboarding of users onto a new multi-factor authentication platform, including some configuration of hardware authentication keys.

The role covers four locations between Dundalk and Ballycoolin. Approximately one day per week will involve project work from different sites, so you will need your own vehicle and be comfortable travelling when required. Outside of this, you will generally be able to work from whichever of the four locations is most convenient.

What will you get from the contract?

€200–€250 per day 3-month contract Combination of BAU Desktop Support and project work Further hands-on experience within a Microsoft 365 environment Exposure to a new authentication rollout project Flexibility to work from the closest of the four sites when project requirements allowIf you are a 1st Line Support Engineer with strong Desktop Support, Windows 11 and Microsoft 365 experience and have your own vehicle, get in touch now and send your CV