Accommodation Adviser

We're Hiring: Accommodation Support Worker are you passionate about supporting people through challenging times? Do you have the resilience, empathy and determination to help individuals overcome barriers and move forward with their lives?

As part of our team, you'll support individuals facing housing challenges to access the guidance, services and opportunities they need to secure stable accommodation and regain independence. This is more than a support role; it's an opportunity to make a lasting difference while building a rewarding career. Working closely with participants, you'll identify barriers, develop tailored action plans and provide practical support to help them sustain tenancies, improve life skills and achieve positive outcomes.

Success in this role is built on strong relationships. You'll work alongside probation teams, local authorities, housing providers, landlords and community organisations to identify solutions and help individuals take important steps towards long-term stability and independence.

We're looking for motivated and proactive individuals who enjoy working with people and making a positive difference. Strong communication, organisational and relationship-building skills are essential, along with the ability to manage a caseload and maintain accurate records. Experience in housing, homelessness, criminal justice, welfare-to-work, community support or other people-focused environments would be beneficial. However, transferable skills, relevant lived experience and a genuine commitment to helping others achieve positive change are equally valued.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)

• 2 Volunteer Days

• Pension - 5% Employee 5% Employer

• Healthcare Cash Plan, incl. 3 x salary life assurance

• Annual salary review

• Refer a friend scheme

Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).

Location: HMP Portland which benefits from a range of transport options, with Weymouth railway station providing mainline rail connections and local bus services operating between Weymouth and the Isle of Portland. The prison is easily accessible via the A354 Hours: Full time, 37 hours per week (Mon-Fri) Contract: Permanent Closing Date: 21 October 2026

Key Responsililities

• Manage a caseload of participants, producing personalised accommodation plans

• Carry out initial assessments, considering risk, situation and need

• Record progress and outcomes timely and accurately using case management system

• Maintain contact with participants, identifying any emerging risks and concerns