Account Manager - MSP

Account Manager – Managed IT Services (Hybrid)

Location

Hybrid working available – East Midlands base with flexibility

Salary

Competitive basic salary + uncapped commission + progression opportunities

The Opportunity

An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth.

The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients.

This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities.

The role combines account growth with new business development and offers strong earning potential for commercially driven individuals.

Key Responsibilities

• Managing and developing a portfolio of client accounts

• Generating new business opportunities through outbound activity, networking and referrals

• Building pipeline and managing opportunities through to close

• Identifying upsell and cross-sell opportunities across IT services and solutions

• Working closely with technical teams to deliver tailored solutions

• Producing proposals, quotations and sales documentation

• Maintaining CRM activity and pipeline forecasting

• Building long-term customer relationships

What We’re Looking For

• Previous B2B sales or account management experience

• MSP, IT, telecoms, SaaS or technology sales experience beneficial

• Strong relationship-building and communication skills

• Commercially driven with a proactive attitude

• Comfortable with both account management and new business activity

• Organised and self-motivated

• Ability to manage multiple opportunities simultaneously

• Positive and professional approach

What’s On Offer

• Hybrid working

• Uncapped commission structure

• Established and growing business

• Supportive technical delivery team

• Training and vendor certification opportunities

• Genuine career progression into senior sales or leadership roles

• Strong earning potential for high performers

• Friendly, entrepreneurial culture

Ideal Backgrounds

Suitable backgrounds may include:

• MSP sales

• IT reseller sales

• Telecoms sales

• SaaS sales

• Technology account management

• Managed print / document solutions sales