Account Manager / New business

Account Manager/ New business N14

Office Based £28,000 - £34,000 Benefits comms

Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle, is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager with a new business background, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client's business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities

Making and Taking calls pushing to bring in new business

Ordering and provisioning of products and services

Speaking to suppliers and dealing with support cases

Taking calls, submitting orders and logging faults

Preparing sales order forms and sending to client on DocuSign

Provide customer support throughout the order process, either by call or email

Filtering calls and dealing with any queries

Fault Reporting on all products and services

Day to day management of the Support email inbox

Calling existing clients to upgrade products and services by phone and email.

Account Manage existing clients

Upsell products and services to new and existing clients

Skills & Experiences

Previous experience in a Account Management and Sales within the Telecoms sector

Strong organisational and problem-solving skills with exemplary attention to detail

Ability to work to deadlines and the ability to prioritise a busy workload

A positive and can-do attitude

Technically competent, particularly with MS Office suite

Able to develop and document procedures and systems

Ability to work under pressure.

Excellent written and spoken English.

This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.