Account Manager - Sales

About the Role

Our client is seeking a motivated and experienced Account Manager to drive sales and foster client relationships within the Birmingham area. This role is essential for maintaining and growing our existing customer base, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling our innovative products. You will be the primary point of contact for a portfolio of clients, working closely with them to understand their evolving needs and deliver exceptional service. This is an excellent opportunity for a proactive sales professional looking to contribute to a growing business in the heart of the West Midlands.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring retention and maximizing revenue.
• Develop deep understanding of client business objectives and align our solutions to meet their needs.
• Proactively identify opportunities for upselling and cross-selling additional products and services.
• Conduct regular client meetings, performance reviews, and business reviews to maintain strong relationships.
• Collaborate with internal teams, including sales support and customer success, to ensure seamless client experience.
• Resolve client issues and concerns promptly and effectively, escalating when necessary.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Demonstrated ability to manage multiple accounts and achieve sales targets.
• Excellent communication, presentation, and interpersonal skills.
• Strong understanding of sales principles and customer relationship management.
• Proficiency with CRM software, such as HubSpot or Salesforce.
• A proactive and solution-oriented approach to client challenges.

Benefits

• Competitive base salary with performance-based bonuses.
• On-site working environment fostering teamwork and collaboration.
• Comprehensive benefits package including health insurance.
• Opportunities for professional development and career progression within the sales team.
• A supportive and dynamic company culture dedicated to client success.