Account Manager - Sales

About the Role

Our client is looking for a dedicated Account Manager to join their thriving sales division in Birmingham . This role focuses on nurturing existing client relationships and identifying opportunities for upselling and cross-selling our client's innovative solutions. You will be the primary point of contact for a portfolio of key accounts, ensuring their satisfaction and maximizing their value from our services. Success in this position requires a deep understanding of client needs and the ability to foster long-term, profitable partnerships within the West Midlands region, contributing to sustained revenue streams and customer loyalty.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring high levels of customer satisfaction and retention.
• Develop and execute strategies to identify and pursue opportunities for account expansion and revenue growth.
• Conduct regular business reviews with clients to assess their needs and present relevant solutions.
• Act as the main liaison between clients and internal departments, ensuring seamless service delivery.
• Prepare accurate sales forecasts and reports for management.
• Build strong, trusted advisor relationships with key stakeholders within client organizations.

Requirements

• 3+ years of experience in account management, sales, or a customer success role.
• Demonstrated ability to manage complex client relationships and drive revenue growth.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in CRM systems and sales management tools.
• A proactive approach to identifying client needs and proposing effective solutions.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.

Benefits

• Competitive salary with attractive performance-based bonuses.
• Full benefits package including health, dental, and vision insurance.
• Opportunities for travel to meet with clients across the UK .
• Professional development programs and continuous training.
• A collaborative and supportive work environment that values teamwork and individual contribution.