Account Manager - Technology Sales

About the Role

Our client is seeking an experienced and driven Account Manager to spearhead their sales efforts in the thriving technology market of Newcastle upon Tyne . This role is crucial for nurturing and expanding existing client relationships, ensuring customer satisfaction, and driving upsell and cross-sell opportunities. You will be the primary point of contact for a portfolio of key accounts, understanding their business needs and aligning our client's solutions to meet those demands. This is a fantastic opportunity to join a reputable company with a strong market presence and contribute to its ongoing success in the North East region, working directly from our client's state-of-the-art office facilities.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts , ensuring high levels of retention and satisfaction.
• Develop and implement account strategies to drive revenue growth through upsells and cross-sells.
• Conduct regular business reviews with clients to understand their evolving needs and provide tailored solutions.
• Identify and nurture new opportunities within existing accounts, acting as a trusted advisor.
• Collaborate with internal teams, including technical support and product development, to ensure seamless service delivery.
• Prepare accurate sales forecasts and account development plans for management review.

Requirements

• Minimum of 4 years of experience in Account Management or Sales within the technology industry.
• Proven ability to manage complex client relationships and achieve revenue targets.
• Strong understanding of the technology landscape and various software solutions.
• Excellent interpersonal, communication, and problem-solving skills.
• Experience using CRM systems to manage client interactions and sales pipelines.
• Commitment to working full-time from the Newcastle upon Tyne office location.

Benefits

• Competitive annual salary with attractive bonus potential.
• Comprehensive health insurance package.
• Generous annual leave allowance.
• Opportunities for career progression within a growing company.
• Regular team-building events and professional development workshops.