Account Manager

What'S In It For You?

*

Join a supportive and collaborative team where your contribution is valued

*

Excellent opportunity for professional development and career progression

*

Competitive salary package

*

Performance-based bonus of £2,000–£3,000 after 6 months

*

Pension and life insurance

*

Employee wellbeing support, including counselling services

*

22 days’ holiday plus bank holidays, increasing to 25 days with service

*

On-site parking

*

Smart-casual dress code

*

Regular company social events

Must Have'S

*

Previous experience in account management or customer relationship management

*

Strong communication and organisational skills

*

Ability to analyse reports and confidently interpret data

*

Proficient in Microsoft Office and CRM systems

*

Professional, proactive and solutions-focused approach

Nice To Have'S

Previous experience within debt collection, credit control or financial services

So, What Will You Be Doing?

As an Account Manager, you will take ownership of a portfolio of client accounts, building strong and lasting relationships while ensuring clients receive a consistently high level of service.

You will be responsible for:

*

Managing and developing a portfolio of client accounts

*

Building and maintaining strong, long-term client relationships

*

Acting as a key point of contact and trusted partner for your clients

*

Providing regular performance updates, reports and account reviews

*

Working closely with internal collections teams to ensure client expectations are consistently met

*

Investigating and resolving client queries efficiently and professionally

*

Monitoring account performance and identifying opportunities for improvement

*

Using data and reporting to understand performance and support client conversations

*

Supporting client retention and contributing to business development opportunities

Helpful Extras

£2,000–£3,000 performance-based bonus after 6 months

22 days’ holiday plus bank holidays, increasing to 25 days with service

On-site parking

Smart-casual working environment

Pension and life insurance

Employee wellbeing and counselling support

Company social events

Opportunities to develop and progress within the business