Adults Social Care Assistant

This role has a starting salary of £31,659 per annum, based on a 36-hour working week.

Are you passionate about making a real difference in people's lives in a collaborative, innovative environment? We are hiring a Social Care Assistant to join our fantastic East 1 Area team covering Reigate, Banstead and Tandridge but with a hybrid work style consisting of remote working and two days in the office (pro-rata). We are proud to consider ourselves a forward thinking, motivational team with a strong ethos of cultural growth and continuous education and learning. We are looking for an individual who shares our values and is motivated to make a significant and positive difference to the lives of our residents.

Our Offer to You

26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residentsJoin Our Transformation

Following a recent restructure, we're introducing a new way of working and this is your opportunity to be part of it from the start. You'll play a key role in shaping practice, building a strong team culture, and delivering a strengths-based, resident-focused service.

Our model brings together Connect to Community (C2C) and Area Teams to create a seamless resident journey:

C2C (East and West) provides the first point of contact, including urgent assessments, safeguarding, and support planning. Area Teams (East and West) deliver ongoing support for residents with longer-term or complex needs, focusing on proactive, person-centred care.This approach reduces bureaucracy and enables more time with residents - focusing on listening, building relationships, and creating meaningful solutions.

Social Care Assistant roles are incredibly rewarding, and we are confident that, with strong support from the team, your career will go from strength to strength. You will end each day with the satisfaction that you are making a difference, ensuring no one is left behind. This role will enable you to have a significant positive impact on the lives of our residents as well as being the first step in an extremely rewarding career with many avenues of development and progression available.

About the Team

Our area Teams support people with longer-term or more complex needs to live fulfilling, independent lives. Building on the work of Connect to Community (C2C) teams, the Area Teams deliver consistent, high-quality care across local communities, taking on key responsibilities such as Care Act assessments, reviews, safeguarding, and legal processes. With a proactive approach to managing open cases, Area Teams provide continuity, stability, and truly person-centred outcomes, while valuing each team member's skills, experience, and local knowledge to ensure work is allocated to the most appropriate practitioner.

We are a caring, committed team supporting residents with physical disabilities, illness, or sensory impairments to live as independently as possible. Working closely with carers, families, and partner organisations, we ensure people -and those who support them- feel valued and included. Our diverse, professional team fosters a strong culture of learning and development for both individuals and the wider team.

About the Role

We are looking for a range of compassionate and empathetic individuals with a variety of skills and experiences to work with the people we support, enabling them to enjoy a home of their own and an environment in which they are supported to live a healthy and meaningful lifestyle.

Your role will be to assist qualified practitioners with a variety of tasks, including assessing people's needs and carrying out regular reviews. You will often be the first point of contact between the public and the service, gathering initial information and identifying the need for further assessment, as well as signposting people to other services.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

The ability to empathise with, and show compassion towards, individuals in need of social care assistance. Strong knowledge of the needs and challenges faced by adults requiring social care, and a commitment to supporting their well-being. Proven ability to prioritise and manage multiple tasks effectively, ensuring timely and high-quality outcomes. Proficiency in basic IT skills such as Microsoft Office, email and file management alongside a demonstrated willingness to learn and adapt to new software systems. Excellent communication skills, with the ability to convey information clearly, concisely, and respectfully, both verbally and in writing.Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job.

To apply, we request that you submit a CV and you will be asked the following 3 questions:

Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that you can bring to this role? What three qualities do you have that would make you a good Social Care Assistant and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability?Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 1st November 2026 with interviews planned to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1 April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for this post is East Surrey Council, subject to final confirmation through the wider transition process later this year. Please see more information on our website.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs