Air & Ocean Freight Operator

Air & Ocean Freight Operator

Freight Forwarding | Leeds Up to £35,000 DOE | Office-Based

We are currently working with an independent freight forwarding business based in Leeds, looking to recruit an experienced Air & Ocean Freight Operator to join their team.

This is a hands-on operational role managing Air and Ocean Freight shipments from booking through to final delivery, with a particular focus on Air Imports. You'll work closely with the existing operations team, taking ownership of shipments, supporting day-to-day operations and contributing to the continued development of the department.

The role will involve:

• Managing Air and Ocean Import and Export shipments from booking through to final delivery

• Coordinating Air Imports as a priority, alongside Ocean Imports and wider export operations

• Liaising with customers, overseas agents, shipping lines, airlines and transport providers

• Preparing and processing freight documentation and coordinating customs requirements

• Arranging collections and deliveries, monitoring shipments and resolving operational issues

• Providing customers with regular updates and handling shipment enquiries

• Maintaining accurate shipment records, monitoring costs and handling shipment invoicing

• Supporting freight pricing and wider operational and commercial activities

What they're looking for:

• Previous hands-on freight forwarding experience, ideally across Air and Ocean Freight

• Air Import operational experience particularly desirable, alongside Ocean Imports

• Knowledge of freight documentation and end-to-end shipment coordination

• Air and Ocean Export experience would be advantageous

• Customs knowledge, including CDS and Incoterms, would be beneficial

• Good commercial awareness and attention to costs and profitability

• Strong organisational, communication and customer service skills

• Comfortable managing multiple shipments and working within a small team

• Experience using MultiFreight would be advantageous but isn't essential

Additional information:

• Salary: Up to £35,000 depending on experience

• Location: Leeds

• Hours: Monday–Friday, 9:00am–5:00pm

• Working arrangements: Office-based

• Company: Small, independent freight forwarding business

• Development: Opportunity to broaden experience across Air and Ocean Freight, customs procedures, pricing and commercial operations

This is a great opportunity for an experienced freight forwarding professional looking to take ownership of shipments, broaden their operational experience and contribute to the development of a growing freight forwarding department