Airfreight Capacity Manager

Freightserve recruitment are looking for an Air Export Manager for a fast growing Freight / Courier company based in the Heathrow area.

Job Summary

We are seeking a highly organised and detail-oriented Manager to join our team. This is a hands-on managerial role, responsible for overseeing and airline liaison while providing leadership and support to a team.

The successful candidate will have strong experience in export logistics, airline management and allocations, forecasting, customs procedures, and international shipping documentation.

Key Responsibilities

• Supervise and support, ensuring all daily tasks are completed accurately and on time.

• Audit and check the work/documentation completed, ensuring accuracy, compliance, and adherence to company procedures.

• Airline management and allocation bookings

• Arrange the movement of freight by various transportation methods in the most profitable way

• Capacity management, negotiate and manage airline space, block space agreements, rates directly with the carriers.

• Identifying potential capacity shortages or offloads quickly securing alternative routes.

• Liaise within organization to co-ordinate transport and distribution schedules to meet the agreed delivery times

• Daily volume forecasting, critical forward-looking planning, estimating future airline and transport requirements based on historical client data, and daily forecast figures.

• Complete and audit customs entries using the CDS customs entry system.

• Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently.

• Maintain accurate records of export transactions and supporting documentation.

• Investigate and resolve customs or shipment-related issues in a timely manner.

• Work closely with internal departments to ensure export and transport activities run smoothly.

• Ensure all export documentation is completed accurately and submitted within required deadlines.

• Support continuous improvement within the department by maintaining high standards of accuracy, compliance, and customer service.

Skills and Experience Required

• Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment.

• Strong knowledge of export documentation, customs procedures, and international shipping regulations.

• Previous experience in forecasting, allocation management.

• Experience using the CDS customs entry system.

• Previous experience supervising or mentoring staff would be advantageous.

• Excellent organisational skills with strong attention to detail.

• Ability to prioritise workloads and perform effectively under pressure.

• Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities.

• Proficient in Microsoft Office and logistics management systems.

• A proactive approach with excellent problem-solving abilities.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry