Apprentice Resident Liaison Officer

Equans is looking for an Apprentice Resident Liaison Officer to join our team in Haringey on a full-time, fixed term basis with a salary range between £21,000-£25,000.

This is a fantastic opportunity to start a rewarding career in customer relations, supporting social housing and regeneration projects that have a real, positive impact on the local community.

As an Apprentice Resident Liaison Officer, you’ll support communication between residents, clients, and our site team — ensuring that everyone is well-informed, supported, and satisfied throughout the delivery of improvement works and building projects. You’ll be a key part of maintaining Equans’ reputation for quality and customer care.

A full UK driving license is preferred for this role.

Key Responsibilities

• Assist the Resident Liaison Officer and site team in maintaining strong communication with residents, keeping them informed about project timelines, works schedules, and updates.
• Support residents during refurbishment or maintenance projects, providing timely responses to any questions or concerns.
• Attend resident meetings, site visits, and community engagement events to represent Equans positively.
• Help record resident feedback and update tracking systems in line with company procedures.
• Coordinate access arrangements, appointments, and special support requirements for residents.
• Ensure resident homes are treated with care and respect throughout all works.

Who You Are

• Enthusiastic and eager to learn, with a genuine interest in helping people and improving local communities.
• A confident communicator with good interpersonal skills.
• Reliable, organised, and proactive in solving problems.
• Keen to develop a career in customer service, housing, or project coordination.
• Full UK driving license is preferred

What We Offer

• A recognised apprenticeship qualification
• On-the-job training with experienced mentors
• 24 days annual leave + bank holidays
• Pension scheme and life assurance
• Employee benefits platform with discounts and wellbeing resources
• Clear career development and progression opportunities within Equans

Who We Are

At Equans , we deliver essential services across energy, regeneration, and facilities management, helping communities transition to a sustainable future. We’re committed to developing early careers through structured apprenticeship pathways that provide hands‑on experience and long‑term growth opportunities.

Apply today to begin your journey with Equans in Slough — where you’ll gain valuable experience, support your community, and build a meaningful career in customer service and regeneration.

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