Assistant Network Officer -(Traffic& Highways)

Assistant Network Officer -(Traffic& Highways) Make a Meaningful Impact: Join Us as an Assistant Traffic Network Officer

At Jacobs, we're challenging today to reinvent tomorrow by delivering innovative solutions to some of the UK's most important infrastructure challenges.

In partnership with Hertfordshire County Council (HCC) and its supply chain partners, Jacobs plays a vital role in protecting and maximising the value of Hertfordshire's £8 billion portfolio of highways, structures and environmental assets. This is about more than maintaining infrastructure. It's about keeping communities connected, supporting economic growth and ensuring the county's transport network remains safe, resilient and sustainable for future generations.

We currently expanding our team and are looking for an Assistant Traffic Network Officer to join our Network Management team.

This is an excellent opportunity for someone looking to build a career in highways, transport and network management while making a tangible difference to the travelling public every day.

What You'll Be Doing

As an Assistant Traffic Network Officer, you'll be part of a highly collaborative and delivery-focused team responsible for helping to keep Hertfordshire moving.

Working closely with Network Officers and Network Managers, you'll support the coordination, programming, authorisation and monitoring of activities taking place across the highway network, ensuring disruption is minimised and safety remains a priority.

Typical duties will include:
Supporting the coordination of roadworks, street works, events and diversion routes across the highway network.
Assisting with the validation and processing of permit applications in line with relevant legislation and codes of practice.
Applying and verifying permit conditions to help ensure effective control of highway activities.
Processing licence applications, including skips, scaffolding, hoardings and mobile cranes.
Responding to enquiries from stakeholders, customers and elected members.
Supporting continuous improvements to network management procedures, policies and best practice.
Helping to ensure road users can travel safely and efficiently throughout Hertfordshire We're looking for someone who is organised, proactive and enjoys working with a wide range of stakeholders to solve problems and deliver excellent customer service.

You'll ideally have:
Some experience within highways, transportation, street works, network management or a similar operational environment.
Knowledge of permit schemes and street works processes.
Strong IT skills, including Microsoft Office applications.
Excellent communication and stakeholder engagement skills.
The ability to prioritise competing demands and work effectively within a busy team environment.
A commitment to delivering high-quality customer service.
A full UK driving licence

Our colleagues enjoy project diversity and global reach within collaborative and innovative work environment as well as opportunities for professional growth and development.

We are committed to sustainability and cutting-edge technologies that will enhance your skills whilst also offering competitive compensation and benefits package including :

Up to 10% pension

24 days ( days bought) holidays

Free medical and income protection insurance and many more!

The role is hybrid with 2 days/week office attendance requirement in Stevenage. The working week is based on 40h/week.

Stevenage Hertfordshire United Kingdom London Greater London United Kingdom Operations and Maintenance Cities & Places

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs .

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here .

Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles.

As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .