Assistant Retail Manager

About the Role

Our client is seeking an enthusiastic and organized Assistant Retail Manager to support the management team at their bustling store in Cardiff . This role is crucial in ensuring the smooth day-to-day running of the store, focusing on delivering exceptional customer service, driving sales, and maintaining high operational standards. You will work closely with the Store Manager to supervise staff, manage inventory, and implement merchandising strategies. This is a fantastic opportunity for someone looking to advance their retail career in a supportive environment within the vibrant shopping scene of Cardiff, Wales .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Supervise and coach retail staff, ensuring excellent customer service and adherence to company policies.
• Manage inventory levels, including stock replenishment, ordering, and stocktakes.
• Implement visual merchandising plans to create an attractive and engaging store layout.
• Handle customer complaints and inquiries professionally, ensuring high levels of customer satisfaction.
• Support the training and development of new and existing team members.

Requirements

• Previous experience in a supervisory or management role within a retail environment.
• Strong customer service skills and a passion for creating positive shopping experiences.
• Excellent organizational and time-management abilities.
• Good communication and leadership skills, with the ability to motivate a team.
• Familiarity with retail operations, including POS systems and stock management.
• Willingness to work flexible hours, including evenings and weekends, to meet the needs of the Cardiff store.

Benefits

• Competitive salary and potential for performance bonuses.
• Significant employee discount on store merchandise.
• Opportunities for promotion and professional growth.
• A dynamic and collaborative team culture.
• Regular training and development opportunities.