Assistant Retail Manager

About the Role

Our client is seeking a dynamic and customer-focused Assistant Retail Manager to support the Store Manager in their bustling Birmingham location. You will play a crucial role in driving sales, ensuring operational excellence, and cultivating a positive shopping environment. This position requires a proactive individual who can inspire the sales team, manage daily operations, and contribute to the store's overall success. If you have a passion for retail and a knack for leadership, this is an excellent opportunity to grow your career in a supportive and fast-paced setting.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening and closing procedures.
• Support the sales team in achieving individual and store sales targets through effective coaching and motivation.
• Handle customer inquiries, feedback, and resolve complaints to ensure a high level of customer satisfaction.
• Monitor stock levels, assist with inventory counts, and ensure effective visual merchandising standards are maintained.
• Train new staff members on product knowledge, sales techniques, and company policies.
• Ensure adherence to all health, safety, and security protocols within the store.

Requirements

• Previous experience in a supervisory or assistant management role within a retail environment.
• Strong understanding of sales principles and customer service best practices.
• Excellent communication and interpersonal skills, with the ability to motivate a team.
• Familiarity with POS systems and inventory management.
• Ability to work flexible hours, including weekends and holidays, as needed for Birmingham retail operations.
• A proactive approach to problem-solving and a keen eye for detail.

Benefits

• Competitive starting salary.
• Opportunities for training and advancement within the retail sector.
• Generous employee discount on merchandise.
• Supportive management team and a positive work atmosphere.
• Gain valuable experience in retail leadership in the vibrant city of Birmingham .