Automotive Parts Advisor

About the Role

Our client requires a customer-focused and knowledgeable Automotive Parts Advisor to join their bustling dealership in Southampton . You will be the primary point of contact for customers and technicians requiring vehicle parts, ensuring accuracy, efficiency, and excellent service. This role involves managing stock levels, processing orders, and providing technical advice on parts compatibility. If you have a passion for the automotive industry and enjoy interacting with people, this is a fantastic opportunity to build a career in a supportive environment.

Key Responsibilities

• Assist customers and workshop technicians in identifying and ordering the correct vehicle parts.
• Maintain accurate stock records and conduct regular inventory checks to ensure optimal stock levels.
• Process parts orders efficiently, liaising with suppliers and managing deliveries.
• Provide knowledgeable advice on parts, accessories, and related products.
• Handle customer enquiries and resolve any issues related to parts orders or stock availability in Southampton .

Requirements

• Previous experience in an automotive parts department or a similar customer service role.
• Good understanding of vehicle mechanics and automotive parts terminology.
• Excellent customer service and communication skills.
• Proficiency in using parts cataloguing systems and inventory management software.
• Organised, detail-oriented, and able to work effectively under pressure.

Benefits

• Competitive starting salary and potential for bonuses.
• Staff discounts on vehicle parts and servicing.
• Comprehensive training programmes to enhance product knowledge.
• Pension scheme and holiday entitlement.
• A friendly and professional working atmosphere in Southampton .