B2B Sales & Account Manager – Specialty Ingredients

Overview Fenchem was established in 1995. As a global group, we have operations in the USA, UK, Germany, South Africa, Thailand, Malaysia, Brazil and the Czech Republic. With a talent for versatility and precision, Fenchem is both a manufacturer and marketer of a wide range of products: we process all ingredients for the food, cosmetics and personal care, feed and pet food, coatings and construction industries. To best serve our customers worldwide. We are seeking a Trade Sales Executive to support the company’s commercial expansion across the UK markets. The role focuses on developing new business opportunities, managing customer relationships, and coordinating supply chain activities to ensure smooth and timely delivery of ingredient materials to manufacturers in the nutrition, personal care, and food sectors.

Duties

• Develop and grow a portfolio of customers within relevant industry sectors, including manufacturers, distributors, and trading partners.
• Identify new business opportunities and convert leads into long‑term commercial relationships.
• Manage the full sales cycle from initial enquiry to order confirmation, shipment coordination, and after‑sales support.
• Work closely with the supply chain and operations teams to ensure accurate documentation, timely delivery, and efficient logistics arrangements.
• Maintain regular communication with customers, providing product information, quotations, samples, and market updates.
• Monitor market trends, competitor activities, and customer requirements to support commercial decision‑making.
• Prepare sales forecasts, pipeline reports, and customer activity summaries for senior management and headquarters.
• Support the development of promotional materials and product campaigns in collaboration with the marketing team.
• Attend industry exhibitions, conferences, and customer visits to strengthen market presence and build new relationships.
• Ensure all sales activities comply with internal policies, pricing structures, and regulatory requirements. Candidate Requirements
• Strong understanding of UK business culture and able to communicate confidently with local customers and partners.
• Experience in B2B sales, supply chain trading, or ingredient materials is preferred.
• Strong communication and negotiation skills, with the ability to build trust and long‑term partnerships.
• Understanding of international trade terms, logistics processes, and import documentation is an advantage.
• Ability to manage multiple accounts and tasks with accuracy and attention to detail.
• Self‑motivated, commercially driven, and comfortable working in a fast‑paced environment.
• Willingness to travel for customer visits and industry events. Join us to be part of a dynamic organization committed to innovation and excellence in the ingredients supply industry