Behavioural Support Coordinator

About Us

Gofal Cymru Care Ltd is a values-driven organisation committed to improving the lives of vulnerable adults and children. We provide high-quality, person-centred support across our services and are dedicated to promoting independence, dignity, and positive outcomes for the people we support. We are seeking a passionate, proactive, and motivated Behavioural Support Coordinator to join our growing team. This is an exciting opportunity for someone who is passionate about Positive Behaviour Support (PBS), improving quality of care, and helping individuals achieve the best possible outcomes.

The Role

As a Behavioural Support Coordinator, you will play a key role in supporting the implementation of Positive Behaviour Support strategies and person-centred practices throughout the organisation. You will work closely with the Quality Director, Responsible Individual, operational teams, and external professionals to ensure best practice is embedded across our services. This is a varied, hands-on role that combines behavioural analysis, administration, quality assurance, staff support, and direct engagement with the people we support.

Key Responsibilities

• Support administrative and quality assurance tasks.

• Assist the Quality Director and Responsible Individual with service improvement initiatives.

• Analyse behavioural data to identify trends, patterns, and potential triggers.

• Review behaviour monitoring records and contribute to the development of care plans and Positive Behaviour Support strategies.

• Utilise behavioural analysis tools and matrices to support assessment and intervention planning.

• Assist in the delivery of workshops, training sessions, and staff meetings.

• Attend team meetings to promote best practice and positive behavioural support approaches.

• Attend and minute multidisciplinary meetings as required.

• Observe staff practice within services and provide feedback to support continuous improvement.

• Assist with the assessment, planning, and transition of new individuals into services.

• Build positive and professional relationships with individuals we support, families, professionals, and staff teams.

• Serve as a point of contact for behavioural support and quality-related queries.

• Answer telephone enquiries and respond appropriately and professionally.

• Manage document control and maintain accurate records.

• Assist senior managers with projects and operational tasks as required.

• Undertake additional duties in line with the needs of the organisation.

About You

Essential:

• Minimum of 5 GCSEs (Grade C/4 or above) or equivalent.

• A-Level qualifications or equivalent.

• Experience supporting individuals with learning disabilities, autism, and/or mental health needs.

• Knowledge of Positive Behaviour Support (PBS) principles and behavioural analysis.

• Previous experience within an administrative or office-based role.

• Strong communication, organisational, and IT skills.

• Ability to prioritise workload and manage multiple tasks effectively.

• Ability to analyse information, identify behavioural patterns, and contribute to support planning.

• Full UK driving licence and access to your own vehicle.

Desirable

• Psychology Degree or equivalent qualification.

• BILD L4 qualification or above.

• Previous experience working in a Positive Behaviour Support (PBS), behavioural support, psychology, specialist support, or similar role.

• Experience working with multidisciplinary teams and external professionals.

• Experience completing behavioural assessments, reports, and support plans.

• Understanding of functional behaviour assessment and intervention planning.

• Experience delivering guidance, coaching, or training to staff teams.

• Knowledge of current best practice and legislation relating to Positive Behaviour Support.

What We Offer

• Private Medical Scheme

• Career development and continuous professional development (CPD) opportunities

• Career progression within a growing organisation

• Cycle to Work Scheme

• Employee Referral bonus program

• Supportive and inclusive working environment

• The opportunity to make a meaningful difference to people's lives

Important Information

This position is subject to an Enhanced DBS Disclosure. Applicants must have the right to work in the UK. Please note that we are not able to offer sponsorship for employment visas. Please note that we are not currently offering sponsorship for employment visas.

Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of submitting your application, please assume that your application has been unsuccessful on this occasion