Boutique Hotel Manager

About the Role

An exciting opportunity has arisen for a dynamic and customer-focused Boutique Hotel Manager to oversee operations at a charming hotel in the vibrant city of Newcastle upon Tyne . This role requires a hands-on leader dedicated to providing an exceptional guest experience, driving revenue, and managing a diverse team. You will be responsible for ensuring the highest standards of service, from front-of-house operations to F&B, and maintaining the hotel's unique character and reputation. If you have a passion for hospitality and a proven track record in hotel management, we encourage you to apply.

Key Responsibilities

• Oversee all daily hotel operations, ensuring seamless service delivery and guest satisfaction.
• Manage and develop the hotel team, fostering a positive and productive work environment.
• Drive sales and marketing efforts to maximize occupancy and revenue.
• Maintain impeccable standards of cleanliness, maintenance, and presentation throughout the property.
• Develop and manage budgets, controlling operational costs effectively.

Requirements

• Previous experience in hotel management, preferably within the boutique or independent sector.
• Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage budgets and control costs.
• A passion for delivering outstanding customer service and a keen eye for detail.

Benefits

• Competitive salary and performance-based bonus structure.
• Accommodation allowance or on-site housing may be considered.
• Comprehensive benefits package including health insurance.
• Opportunities for professional development and training.
• A unique and rewarding working environment in a prime city location.