Boutique Hotel Manager

About the Role

Our client is looking for a proactive and detail-oriented Boutique Hotel Manager to lead their charming property in Newcastle upon Tyne . This role requires a hands-on approach to managing all aspects of the hotel, focusing on delivering a personalized and memorable guest experience. You will be instrumental in maintaining the unique character of the hotel while driving operational excellence and ensuring financial viability. If you have a passion for hospitality and a talent for creating exceptional guest journeys, this is an ideal position to utilize your leadership skills.

Key Responsibilities

• Manage all hotel operations, ensuring seamless service delivery across all departments.
• Develop and implement innovative marketing strategies to attract and retain guests.
• Oversee budget planning, financial reporting, and cost control measures.
• Lead, train, and inspire a team of hospitality professionals to uphold high service standards.
• Maintain and enhance the hotel's reputation for quality and guest satisfaction.

Requirements

• Previous experience in hotel management, preferably in a boutique setting.
• Strong knowledge of hotel operations, revenue management, and customer service principles.
• Excellent leadership and team-building capabilities.
• Proficiency in hotel management software and MS Office Suite.
• A passion for providing outstanding customer service and attention to detail.

Benefits

• Competitive salary with potential for performance-related incentives.
• Health and wellbeing benefits package.
• Paid annual leave and public holiday entitlements.
• Opportunities for professional growth within the hospitality sector.
• Employee discounts and perks.