Break fix Field Engineers - Enfield

Job Title: Break fix Field Engineers - Cambridge

Location:

Cambridge - own car essential

Start Date:

ASAP

Rate:

£150 per day inside

Role Overview:

We are looking for experienced Level 2 Field Technician to provide hardware break/fix support across the above regions. This is not deskside support. Engineers must be mobile and able to travel across their assigned coverage area using their own vehicle.

Scope of Work:

• Hardware break/fix support for desktops and laptops,, including AiO
• Field-based repair work across multiple customer sites
• Diagnosis and repair of desktop and laptop hardware issues
• Replacement of faulty hardware components as required
• Ensure repairs are completed efficiently and to agreed service standards

Skills Required:

• Level 2 technician skill set
• Strong hands-on experience with desktop and laptop hardware repairs
• Ability to diagnose and resolve hardware faults independently
• Experience working in a field-based/mobile support role
• Good customer service and communication skills
• Full driving licence and own vehicle required

Services in Scope:

• PC hardware support
• Laptop hardware support
• Keeping up to date on administrative responsibilities such as maintaining updates to all respective support departments
• Peripheral hardware support
• The ability to lift and carry parts that can weigh up to 25 kgs.
• Hardware fault diagnosis and repair
• There can be 50% + travel in any day so willingness to travel is essential