Broker Claims Handler

Broker Claims Handler Salary: £30,000–£35,000 DOE + bonus

Are you an experienced Claims Handler looking to take on more technical, varied work? This is an excellent opportunity to join a well-established, regulated insurance business where you will manage your own portfolio of third-party motor claims, build deeper expertise in liability and credit hire, and develop your career within a supportive team.

You will have genuine ownership of your caseload, with exposure to more complex and higher-value claims. This is not simply a volume-driven role, your investigations, negotiations and decisions will directly influence claim outcomes.

What you’ll be doing as Broker Claims Handler: Managing a varied caseload of third-party motor claims from initial notification through to settlement. Handling associated property damage, liability and disputed claim matters. Investigating claims thoroughly and making clear, evidence-based liability decisions. Managing credit hire cases, including validation, negotiation and cost-control activity. Liaising professionally with insurers, solicitors, claimants and other external stakeholders. Maintaining accurate claim records and ensuring activity is completed in line with regulatory and company procedures. Working collaboratively with colleagues while independently managing priorities and deadlines.What we’re looking for: At least two years’ motor claims experience, ideally within third-party claims. Strong knowledge of liability assessment, negotiation and the motor claims lifecycle. Exposure to credit hire, disputed claims or more technical motor claims would be highly beneficial. Confident communication skills, with the ability to deal professionally with a range of stakeholders. A methodical approach, strong attention to detail and the confidence to make sound decisions. Previous experience working within a regulated insurance environment.What’s in it for you as a Broker Claims Handler: Salary of £30,000–£35,000, dependent on experience Performance-related bonus potential. Contributory pension scheme. Ongoing technical support and structured development. CII study support to help you progress your insurance career. A stable, supportive and collaborative environment with clear opportunities for progression.Please send your CV for consideration by clicking apply with your most recent CV.

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