Business Rates Officer

Business Rates Officer

Basildon

£31 ph

Full Time Contract – Hybrid working (1 day in the office)

The purpose of this post is to co-ordinate the work of the Business Rates and Visiting team. Undertaking caseload management of billing, collection and recovery of Business Rates, and Business Improvement Districts, ensuring the quality and accuracy of work undertaken by the Business Rates officers and Visiting Officers. It is important that all work is undertaken in accordance with legislation, policy and guidance. The post holder is required to represent the council in court proceedings for Business Rates.

Accountabilities

Organise and plan workloads, monitoring performance of the Business Rates officers by proportionate quality testing and implementing remedial action where necessary. Monitoring performance of the Visiting Officers by proportionate quality testing and implementing remedial action where necessary. Management and development of staff in line with corporate guidelines and procedures, including regular 121’s and staff meetings, identifying training needs and performance management of staff. Maintain a high level of knowledge in all aspects of Business Rates including case law, legislation, system and national developments. Oversee the day-to-day operation of the Business Rates billing, collection and recovery process, whilst seeking to promote efficiency and continuous improvement To have an in depth technical knowledge of Business Rates and respond directly to enquiries from rate payers and their representatives To have continuous regard for maximising the Business Rates tax base, growth and income collection, and minimise loss through avoidance and delay. To administer all Business Rates grants, exemptions, discounts and reliefs in line with the Council’s policies. Manage the Business Improvement District (BID) levy collection processes ensuring they are carried out efficiently. Liaise with the Revenues & Enforcement Manager and the BID managers regarding levy rules, billing cycles and updates to the rating list. To find out more information please contact Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency