Business Systems and Reporting Analyst

Business Systems and Reporting Analyst Location: Hybrid Salary: £35,000 - £38,000 dependent on experience Hours: 35 hours per week Closing Date: 25th of November At Shaftesbury, we’re looking for a Business Systems and Reporting Analyst to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. This is a hybrid role that requires the ability to either travel to our Head office in Gateshead or to a national office within London.

About the Role

The Business Systems and Reporting Analyst is responsible for delivering accurate, insightful and meaningful report that supports strategic and operational decision making across the organisation. You’ll be responsible for:

• To work closely with stakeholders across all departments to understand business processes, analyse data relationships, automate reporting and develop innovative solutions.
• The role requires a curious and solution-focused individual with a passion for data, systems and continuous improvement.
• To work to design, develop and maintain interactive dashboards and reports using Power Bi.
• To deliver timely, accurate and insightful management information.
• To be an active part of Shaftesbury’s Care Operations Business Team. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Benefits of working at Shaftesbury At Shaftesbury, we know that our workers are our greatest asset. We’re proud to have some of the best and most committed staff in the sector – and we want to attract more people like you to work with Shaftesbury. We’re now offering even more great benefits to reward the work of our wonderful staff, which is listed below:
• Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement.
• Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher.
• We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
• Excellent training package provided for all staff.
• Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
• Pension Scheme.
• Access to our employee assistance program. Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to our website to complete your application