Catering Operations Coordinator

About the Role

Our client is seeking a meticulous and proactive Catering Operations Coordinator to manage and optimize their catering services, operating entirely remotely. This role is essential for ensuring the smooth logistical flow of all catering operations, from initial order processing to final delivery and client feedback. You will be the key point of contact, coordinating between clients, the culinary team, and logistics partners to guarantee seamless execution of events and services. This is an ideal position for an individual with exceptional organizational skills and a passion for the food industry, looking to excel in a fully remote role, supporting operations potentially linked to Cambridge .

Key Responsibilities

• Manage and coordinate all catering orders from placement to delivery, ensuring accuracy and timeliness.
• Liaise effectively with chefs, kitchen staff, and external suppliers to confirm menu details, ingredient availability, and production schedules.
• Serve as the primary remote point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction.
• Develop and maintain detailed event plans, including staffing requirements, equipment needs, and delivery logistics.
• Utilize catering management software to track orders, manage schedules, and generate reports on operational performance.
• Implement and enforce strict adherence to food safety, hygiene, and quality control standards across all operations.

Requirements

• Proven experience in catering operations, event planning, or a similar coordination role.
• Exceptional organizational and time management skills, with a proven ability to multitask effectively.
• Excellent verbal and written communication skills, adept at professional client and team interaction.
• Proficiency in using Microsoft Office Suite and experience with catering/event management software.
• Demonstrated ability to work independently, manage workload, and meet deadlines in a remote environment.
• A strong understanding of food service principles and a commitment to delivering high-quality experiences.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote work arrangement offering great flexibility and autonomy.
• Opportunities for professional development and training in operations management.
• Access to modern tools and technology to support remote working.
• A collaborative virtual team culture that values efficiency and excellence.