Catering Operations Manager - Remote

About the Role

Our client is seeking an experienced and highly organized Catering Operations Manager to oversee their remote catering services. This pivotal role involves managing all aspects of food service operations, client relations, and team coordination, all within a fully remote work environment. You will be instrumental in ensuring the seamless delivery of high-quality catering experiences, driving efficiency, and fostering innovation in our service offerings from your home office. This position requires a proactive leader who excels at virtual team management and possesses a deep understanding of the catering industry's operational intricacies, working remotely from Leicester .

Key Responsibilities

• Develop and implement strategic operational plans to enhance service quality and efficiency across all remote catering operations.
• Manage a geographically dispersed team of catering staff, ensuring effective communication, performance, and professional development through virtual channels.
• Oversee inventory management, procurement, and vendor relations, optimizing costs while maintaining high standards for ingredients and supplies.
• Ensure strict adherence to all food safety regulations, hygiene standards, and company policies in a remote setting.
• Handle client inquiries, manage event logistics, and resolve issues promptly to ensure exceptional customer satisfaction.
• Analyze operational data and client feedback to identify areas for improvement and implement innovative solutions.

Requirements

• Proven experience in a senior role within the catering or hospitality industry , with a strong understanding of food service operations.
• Demonstrated success in managing teams and operations remotely.
• Excellent leadership, communication, and interpersonal skills, adaptable to virtual collaboration.
• Proficiency in using catering management software, communication platforms, and standard office productivity suites.
• Strong financial acumen, including budgeting, cost control, and P&L management experience.
• Relevant qualifications in Hospitality Management, Business Administration, or a related field are advantageous.

Benefits

• Competitive annual salary commensurate with experience.
• Opportunity to work remotely, offering flexibility and work-life balance.
• Comprehensive health and wellness benefits package.
• Professional development opportunities and continuous training programs.
• A dynamic and supportive virtual work environment with a focus on team collaboration.