Catering Operations Supervisor

About the Role

Our client is seeking a dedicated and organized Catering Operations Supervisor to support their catering services in Cardiff . This role is crucial for ensuring the smooth day-to-day running of catering operations, supervising staff, and maintaining service quality for various clients. You will work closely with the operations manager to coordinate event setups, manage staff schedules, and ensure all catering activities meet the company's high standards. This position offers a blend of on-site supervision and administrative tasks, ideal for an individual looking to advance their career in catering supervision, contributing to a respected provider of event catering solutions.

Key Responsibilities

• Supervise catering staff during events and daily operations, providing guidance and support.
• Assist in coordinating event logistics, including food and beverage setup, service flow, and breakdown.
• Ensure adherence to health, safety, and hygiene standards throughout all catering activities.
• Manage inventory of catering supplies and equipment, reporting any shortages or damages.
• Handle client inquiries and feedback during events, ensuring a high level of customer satisfaction.
• Train new catering staff on service procedures and company standards.

Requirements

• Previous experience in a supervisory role within the catering or hospitality industry.
• Strong understanding of event operations and customer service principles.
• Excellent communication and interpersonal skills for managing staff and clients.
• Knowledge of food safety and hygiene practices is essential.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules in Cardiff .

Benefits

• Competitive salary and potential for overtime pay.
• Opportunity to gain valuable experience in a dynamic event industry.
• Work within a supportive team environment.
• Access to ongoing training and professional development.
• A role that offers a mix of on-site and administrative responsibilities.